Getting "java.lang.OutOfMemoryError: PermGen space" error when using SilkCentral Test Manager

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Problem:

Getting "java.lang.OutOfMemoryError: PermGen space" error when using SilkCentral Test Manager

Resolution:

QUESTION
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Getting "java.lang.OutOfMemoryError: PermGen space" error when using SilkCentral Test Manager

ANSWER
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This error may occur when the JVM has run low on space in the "permanent generation heap"


To resolve this error go to the SilkCentral Services Manager in your System tray:

  • Right-click and select to stop all services
  • Wait a few seconds until all services are stopped
  • Right-click and select to start all services
  • Wait a few seconds until all services are started again.

    If this does not help then you will need to increase the "PermGen space" available to the FrontEnd Server:

  • Follow the steps above to stop all services.
  • Go to your system registry.


  • Edit registry key:
    HKEY_LOCAL_MACHINE\SOFTWARE\APACHE SOFTWARE FOUNDATION\PROCRUN 2.0\SCCFRONTENDSERVER\PARAMETERS\JAVA\OPTIONS
    

  • Inserting the following:
    -XX:MaxPermSize=256m
    

  • Follow the steps above to start all services.

Old KB# 24943
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