How can I display my list of values in alphabetical order?

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Problem:

How can I display my list of values in alphabetical order?

Resolution:

ANSWER
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You can display your list of values alphabetically but you need to sort them via the admin console first of all, to do this:

  • Login to the admin console with a user who has privileges to choose the "Get Lock" option
  • Choose SETUP | LIST OF VALUES
  • Locate the list in the list selection window
  • Click the Get Lock button
  • Click Edit
  • Click the Value column header
  • Click the Alphabetize button
  • Click the Release Lock button


Now close the admin console and open SilkCentral Issue Manger and you should see your custom list of values are now displayed in alphabetical order.

Old KB# 23777
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