Why are colours missing from my reports when printed from Internet Explorer?

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Problem:

Why are colours missing from my reports when printed from Internet Explorer?

Resolution:

This is a known issue where colours may be absent from areas of reports or other screens when printed from Internet Explorer.

However there is a quick solution to this issue.

Within Internet Explorer select the following:

Tools | Internet Options | Advanced Tab

Under Printing ensure the “Print Background colours and images” checkbox is checked

This will resolve the missing colours issue from printed hard copies.


Old KB# 25007
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