Why are colours missing from my SilkCentral TestManager reports when printed from Firefox?

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Problem:

Why are colours missing from my SilkCentral TestManager reports when printed from Firefox?

Resolution:

This is a known issue where colours may be absent from areas of reports or other screens when printed from Firefox.

However there is a quick solution to this issue.

Within Firefox select the following:

File | Page Setup | And check the "Print Background (Colours & Images)" checkbox.

This will resolve the missing colours issue from printed hard copies.


Old KB# 25006
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