What can cause problems when installing Inetsoft"s Report Developer?

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Problem:

What can cause problems when installing Inetsoft"s Report Developer?

Resolution:

QUESTION
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When attempting to install Inetsofts Report Developer, a LaunchAnywhere error message reports

"Can"t launch executable
Could not create Java VM"


What can cause such problems when installing Inetsoft"s Report Developer?

ANSWER
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This message is displayed when there are a number of different Java Virtual Machines (JVM) installed on the PC and the paths to these different JVM are set in the PATH environment variable.

If an incompatible JVM is in the PATH and takes precedence over the LaunchAnywhere JVM, then this error is displayed.

The solution is to edit the PATH environment variable to ensue that only a compatible JVM is used. Some additional information can be found here

Old KB# 24715
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