Why won"t InetSoft Enterprise Edition connect to the Enterprise Manager?

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Problem:

Why won"t InetSoft Enterprise Edition connect to the Enterprise Manager?

Resolution:

QUESTION
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Why won"t InetSoft Enterprise Edition connect to the Enterprise Manager?

ANSWER
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This is a known, undocumented problem within InetSoft and nothing to do with SilkCentral Test Manager. The installation procedure for InetSoft is faulty in that StyleReports Enterprise Edition requires the Java SDK and NOT the JRE as the pre-requisite. However, Tomcat requires the Java Run-time as a pre-requisite.

To fix the problem, download the Java SDK and change the JAVA_HOME variable to point to the JSDK installation directory; Tomcat and Enterprise Manager will then work.

Old KB# 24796
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