Application Delivery Management
Application Modernization & Connectivity
CyberRes by OpenText
IT Operations Management
How can I create a report that returns the lastest comment on each issue in a specific users inbox?
Such a query does not ship by default with SilkCentral
Issue Manager, however this can be achieved by implementing an
Advanced Query using the SQL below:
SELECT IM_Defect.InboxAssigned as "Assigned To", IM_Defect.ProjectID_fk as "Project ID", IM_Defect.DefectId as "Issue Number", Description as "Last Comment", IM_DefectHistory.DateLastMod as "Date Last Mod"
FROM IM_DefectHistory
INNER JOIN IM_Defect
ON IM_DefectHistory.IssueID_fk=IM_Defect.IssueID_pk
WHERE IM_DefectHistory.DateLastMod IN (SELECT MAX(IM_DefectHistory.DateLastMod) FROM IM_DefectHistory GROUP BY IssueID_fk) AND IM_Defect.ProjectID_fk = ${$PROJECTID} AND IM_Defect.InboxAssigned = "${InboxAssigned_0|Sarah -- QA|Inbox}"
Note the Query is project specific, i.e. it only applies to project in which it is currently defined.