why do I get error "Unable to install starteam macros"

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Problem:

why do I get error "Unable to install starteam macros"

Resolution:

  • Product Name: StarTeam Integration
  • Product Version: 2005 R2
  • Product Component: MS Project integration
  • Platform/OS Version: Windows XP

Description:
When Installing StarTeam macros, why do I get error message "Unable to install starteam macros.Please close all the opened Microsoft project files except StarTeam.mpp and try again!"



Answer/Solution:
Sometimes above error is thrown even when no other mpp files are opened. This happens in scenario"s in which when you start MS Project application you get prompted to connect to a project server account. At this point chose to work offline instead of trying to log on and proceeded to install the StarTeam macros.



Author: Praveen Boyeneni

Old KB# 27653
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