StarTeam Server/Client Install error, preventing from installing the software.

0 Likes

Problem:

StarTeam Server/Client Install error, preventing from installing the software.

Resolution:

  • Product Name: StarTeam
  • Product Version: 5.2
  • Product Component: Server/Client
  • Platform/OS Version: Windows 2003


Description:


StarTeam Server/Client Install error, preventing from installing the software.




Answer/Solution:

If customer or user platform is Windows 2003 SP1, the "Data Execution Protection (DEP)" is set "On for all Programs and Services." Need to set this to "Only for Windows Processes," or else the install will fail. Once the settings is changed and rebooted, most likely the product will install without any errors.

To Set the DEP on a Windows machine,

Right click "My Computer" -> Properties -> Opens up "System Properties" window -> Select tab "Advanced" -> Under Performance panel click "Settings" -> Select tab "Data Execution Protection (DEP)" -> Select "Turn on DEP for essential Windows Programs and Service Only."



Author: Rajini Billahalli

Old KB# 28251
Comment List
Related
Recommended