Created On:  29 November 2010

Problem:

When changing an existing Change Request or trying to create a Change Request the Cross Platform Client (CPC) freezes.

Resolution:

This can occur when using Custom Change Request forms.  To resolve this issue delete the file
"C:\Documents and Settings\UserName\ChangeRequest_Form.properties"
Deleting this file will allow StarTeam to re-cache the Custom Change Request information at next the login.

Please contact Micro Focus Support Line if this does not resolve the issue.
Incident #2488653