Why do I get the error ?Internal WorkFlow Error: org/apache/xml/serialize/BaseMarkupSerializer? when trying to open my workflow xml file in WorkFlow Designer?

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Problem:

Why do I get the error ?Internal WorkFlow Error: org/apache/xml/serialize/BaseMarkupSerializer? when trying to open my workflow xml file in WorkFlow Designer?

Resolution:

  • Product Name: StarTeam
  • Product Version: 2005
  • Product Component: WorkFlow Designer
  • Platform/OS Version: Windows

Question:

Why do I get the error ?Internal WorkFlow Error: org/apache/xml/serialize/BaseMarkupSerializer? when trying to open my workflow xml file in WorkFlow Designer?


Answer:

This is a known issue with WorkFlow Designer in StarTeam 2005. To resolve the issue please browse to the WorkFlow Designer root directory, usually located at C:\Program Files\Borland\StarTeam Workflow Designer. Locate the file called xcerces.jar and rename it to xerces.jar then restart WorkFlow Designer and load the xml file again.


Author: Martin Donnelly

Old KB# 27651
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