Problem:

StarTeam 2005 R2: Custom form does not display updated data

Resolution:

• Product Name: StarTeam
• Product Version: 2005 R2
• Product Component: Cross-platform Client
• Platform/OS Version: Windows XP

Description:

User B views a CR and closes it.

User A opens the same CR form and modifies it. User A closes form.

User B refreshes the client, sees that the row has changed, but when he opens the CR, he still does not see the changes made.

Answer/Solution:

The workaround is to shutdown the form server before user B opens the CR second time, after the changes have been made by User A.

Enhancement 977 has been filed for the cross-platform client where using custom CR forms, a user can only open one CR at a time. This issue does not exist for Windows client since multiple CRs can be opened using Windows client.

Author: Meghana Rao