Problem:

How do I enter Status Notification of a workflow step in StarTeam?

Resolution:

• Product Name:????????????? StarTeam
• Product Version:??????????? All
• Product Component: ???? Workflow extension
• Platform/OS Version:???? All

Question:

How to enter Status Notification of a workflow step in StarTeam?

Answer:

To enter Status Notification of a workflow step, it needs to be embedded in opening and closing html tags. Many users will not include the html tags for two obvious reasons.

????????? One, neither the user manual nor the admin guide mentions the need to include the tag.

????????? Second, if you create the status notification without the html tag and preview, it will show you as if everything is OK. However, none of the html tags such as will be understood.

To clarify lets see the following example that was taken from one of previous cases.

Using the Status Notification of a workflow step, the customer entered the following: DRIS 2010: PTR {{property name=?ChangeNumber?}} {{property name=?User_PTR_Title?}}

Has been moved to the Tech Assessment State and requires action.
Please log into StarTeam
to address this PTR.
Now if you hit the preview button it looks great. When the message goes out you will get as it appears above with no line break.

The solution to the above problem is simply putting the above with in HTML as follow.

DRIS 2010: PTR {{property name="ChangeNumber"}} {{property name="Usr_PTR_Title"}}
Has been moved to the Tech Assessment state and requires action.

Please log into StarTeam
{{property name="ViewID"}}
to address this PTR.

Author: Eyob Kidanmariam