StarTeam 2005 R2: Error "An unexpected error has occured"

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Problem:

StarTeam 2005 R2: Error "An unexpected error has occured"

Resolution:

  • Product Name: StarTeam
  • Product Version: 2005 R2
  • Product Component: StarDisk
  • Platform/OS Version: Windows

Description:

Getting error "An unexpected error has occured" when trying to log into StarDisk.


Answer/Solution:

This error is seen if an older version of StarTeam SDK existed previously on the machine.

If a previous version, say StarDisk 2005 was installed previously, then starteamsdk70.dll needs to be unregistered and the starteamsdk80.dll needs to be registered using regsvr32.dll. The reason this needs to be done manually is because sometimes, the install shield may not do this automatically.


Author: Meghana Rao

Old KB# 28191
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