Why can users see the folders in a migrated project but not the files?

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Problem:

Why can users see the folders in a migrated project but not the files?

Resolution:

  • Product name: StarTeam
  • Product Version: 2005, 2005R2
  • Product Component: Server
  • Platform/OS Version: Windows, Solaris

Description:
User can see the folders for projects that have been migrated/imported from Windows to Solaris but are not able to view the files; However, the administrators can view the files.


 Answer/Solution:
This can happen if projects have been migrated from one server configuration to another. These migrated projects are at risk of having unspecified access rights issues. If you are encountering any prohibited access rights issues you may have empty ACL"s. To fix the issue Borland advises you to download and install StarTeam Server Patch #24

 

The patch is available from the MicroFocus Supportline website.

FYI

Empty ACL"s will NOT alter any users? permissions/access rights

Utility will rectify those users whose access rights are not working as specified

There is no risk involved in removing empty ACL"s

 

Author: Ja`Mille Wilborn

Old KB# 27739
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