ERROR: Unable to read from socket

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Problem:

ERROR: Unable to read from socket

Resolution:

Information in this Brief applies to:

  • StarTeam 4.x
  • Windows, Unix

Problem

When running the StarTeam DOS command-line or Universal Edition (Java) command-line, the following errors may occur:

Error occurred:
Bad Packet

Or, if using StarTeam 4.2 SP3 (4.2.742):

Error occurred:java.io.IOException: Unable to read from socket. Connection to server lost.

Workaround

The StarTeam command-line interface (both DOS and Unix) rely on a TCP/IP (Sockets) connection. The above errors occur when the endpoint specified in the command is the TCP/IP (RPC) port on the StarTeam Server. Change the command to reference the Sockets port and the command will run normally.

Old KB# 28463
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