Cybersecurity
DevOps Cloud (ADM)
IT Operations Cloud
When creating a "custom notification message" in WorkFlow Designer why do the URLs not display properly in my email?
Description:
Suppose you use StarTeam WorkFlow Designer and you add a
"custom notification message". You confirm that the html
code is correct after selecting Preview HTML. However you notice
that URL tags do not display correctly in your email.
For example:
After hitting "Preview HTML" you see the correct
URL text in a browser:
However in your email you see:
Solution:
When creating custom messages you need to use full html code and
tags rather than just snippets of html.
For instance, in order to correct the issue above you need to have
the following in the "body" of your "custom
notification message":
Click
here if you accept
method="http"}}">Click here if you
decline
Notice the and tags that are now
used. The "Preview HTML" will still show the same
as it did before, but your email will display the correct URL text
- as shown in the preview.