How do I resolve file status appearing as unknown when using ActiveDirectory roaming profiles?

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Problem:

How do I resolve file status appearing as unknown when using ActiveDirectory roaming profiles?

Resolution:


  • Product Name: StarTeam
  • Product Version: ALL
  • Product Component: Client
  • Platform/OS Version: Windows


Unknown file status can sometimes result if a user has their syncdb folder stored in their Active Directory roaming profile. Moving the syncdb folder to a local folder which is not part of the profile may resolve this issue. Care should be taken that all modified files are checked in prior to changing the SyncDB location.

To change the SyncDB folder, go to

TOOLS | PERSONAL OPTIONS | FILE Tab | Change path in "Central Repository Location"

All file statuses will now change to Unknown. To correct this and obtain the latest files from the repository, click

FILE | Select "CHECK OUT ALL" | Select "FORCE CHECK OUT"

File statuses should now appear as current. If your issue persists, contact Borland support for assistance.


Old KB# 29167
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