Created On:  19 October 2011

Problem:

After attempting to open a project in the StarTeam CPC the following error results:

Resolution:

This issue has been known to occur when using an older client (2008 or earlier) with the StarTeam 2009 R2 server while compression is enabled.

Solution 1
Upgrade to the 2009 Cross Platform Client available at Micro Focus Product Updates

Solution 2
1. Click Project | Open
2. Select the server for which the issue occurs
3. Click Server Properties
4. Uncheck "compress transferred data"

The project should now open successfully.
Incident #2535785