Unable to use the alternate property editors (custom forms)

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Problem:

Unable to use the alternate property editors (custom forms)

Resolution:

  • Product Name: StarTeam
  • Product Version: 2005 R2
  • Product Component: CPC/Win32 client
  • Platform/OS Version: All

Question:

Why can a user not use the alternate property editors (customer forms)?

When going to Project -> Properties -> Editor tab, all of the options are grayed out.


Answer:

This problem could be caused by many factors, most of which are difficult to be determined. In this particular case, the problem seems to be the result of a sudden crash of the machine on which the StarTeam server resides. A proper reboot of the server machine and restart of the StarTeam server should resolve this issue.


Author: Levi Bowman

Old KB# 27791
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