Stargate is not installed" message error is prompted upon starting up a server configuration

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Problem:

Stargate is not installed" message error is prompted upon starting up a server configuration

Resolution:


Product Name: StarTeam
Product Version: 2005 R2,2006
Product Component: Server
Platform/OS Version: Windows


Description:
While trying to start up a Starteam server configuration, an error message "Stargate is not installed" is prompted. Starteam cannot start up and user cannot proceed on.


Suggestion/solutions:

This usually attributed to the fact that the StarGate runtime is needed to allow the server and the server admin tool to run successfully. It can be caused by insufficient access rights of that user who is starting up the system.

Please make sure that the user who is starting up the system have the rights of an Administrator.
Goto Start-> Control Panel-> User accounts. That user should be under the group "Administrators".


Author: Sally Goh

Old KB# 28845
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