Concurrent license stayed consumed after user logs out

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Problem:

Concurrent license stayed consumed after user logs out

Resolution:

  • Product Name: StarTeam
  • Product Version: 2005, 2005 R2
  • Product Component: Client
  • Platform/OS Version: Windows XP

Description:
Concurrent license?still consumed after user logs out



Answer/Solution:
In window client,license do not get released after user logs out. The culprit here is the form server. Whenever the client loads the form server, the server assigns one additional license to it. Unless the form server is closed, the license can not be released. The solution to this is simply to use the Cross Platform client since it does not use form server. Otherwise each form server must be closed after use in order to free up unused licenses.



Author: Eyob Kidanmariam

Old KB# 27779
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