Created On:  23 February 2011

Problem:

The LDAP QuickStart Manager (LDAP QSM) fails to install on 64-bit architecture with the error:

Failed to install CaliberRM SDK which is mandatory for the operation of this product.  Setup will exit now.

Resolution:

LDAP QuickStart Manager is currently only supported on machines with 32-bit architecture.  LDAP QuickStart Manager is used for both CaliberRM and StarTeam and therefore requires both product SDK's to be installed. At this time CaliberRM does not have a 64 bit SDK.
Incident #2501456