After upgrading Server to 2008/2008 R2, Change Requests are opening in read-only mode.

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Problem:

After upgrading Server to 2008/2008 R2, CR"s are opening in read-only mode.

Resolution:

  • Product Name: StarTeam
  • Product Version: 2008 R2
  • Product Component: Server/MPX
  • Platform/OS Version: Windows 2003

Description:
After upgrading Server to 2008/2008 R2, Change Requests are opening in read-only mode even to authorized participants. However CR is opening fine with older clients like 2006 R2 CPC.


Answer/Solution:

This is because of a defect in SDK & StarTeam Extensions. This behavior exists if your StarTeam database has two groups with same name and one of them happened to be deleted.

This problem has been fixed in a patch to 2008 R2 version. This patch requires installing both the StarTeam Cross-Platform Client 2008 R2 build 10.4.7.48 (minimum) and StarTeam 2008 R2 Extensions build 10.4.0.11 (minimum).

To download the patch, visit StarTeam 2008 R2 Cross-Platform Client Patch #3, Build 10.4.7.48 and StarTeam Extensions patch#2, Build 10.4.0.11 (or update to later builds)

 

 

Old KB# 29260
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