Created On:  12 October 2010

Problem:

If a StarTeam installation contains a large number of projects and views, the notifications generated may overload the Notification Agent and cause the Notification Agent to terminate.

Resolution:

The StarFlow Extensions Workflow engine creates an ".workflow.xml" file for a configuration. The Notification Agent monitors server configurations using the ".workflow.xml" files to determine who needs to be notified about work to be performed and about exceptions in the workflow process.

There can only be a single Notification Agent for each StarTeam server. If there are issues with the Notification Agent, for example, a Java Heap error, it is advisable to:

1. Increase the 'Xmx' parameter in your startup configuration
2. Reduce the number of projects and views being monitored by the Notification Agent
Incident #2479906