Created On:  10 February 2012

Problem:

DocFactory throws an error 'java.lang.OutOfMemoryError: Java Heap space' when retreiving StarTeam Traces.  Why is this?

Resolution:

To resolve this error navigate to the StarTeamSDK100.ini file located in:

C:\Program Files\Borland\StarTeam SDK 10.0\Lib\StarTeamSDK100.ini

Open the file and the following line:

options=-Xmx1024m

This option will allocate additional memory to the StarTeam SDK and will resolve the java heap error during the DocFactory run.  CaliberRM uses the StarTeam 10.0 SDK to retrieve trace information from StarTeam therefore if this version is not installed then install it and make these changes above. If the error continues to occur increase the value from 1024 to 1500.
Incident #2557467