How to resolve installation problems with the StarTeam SDK

0 Likes

Problem:

How to resolve installation problems with the StarTeam SDK

Resolution:

Information in this Brief applies to:

  • StarTeam SDK
  • Windows, all versions

Overview

StarTeam SDK installation hangs...

Details

Steps to follow:

1. Uninstall all versions of the StarTeam SDK
2. Uninstall StarTeam applications - Client and Server
3. Under the user"s profile in Documents and Settings, under Application Data remove any "starbase" or "borland" folder
4. Under the ALL USER"s profile in Documents and Settings, under Application Data remove any "starbase" or "borland" folder
5. Go to registry and remove all StarGate SDK or StarTeam SDK keys
6. Reboot the machine
7. Re-install the StarTeam SDK

At this point, the StarTeam SDK installer should prompt for a location to install the StarTeam SDK

Old KB# 28350
Comment List
Related
Recommended