Why do I get the error "Internal Application error: Null" when selecting "All Descendants" on Unix ?

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Problem:

Why do I get the error "Internal Application error: Null" when selecting "All Descendants" on Unix ?

Resolution:


  • Product Name: StarTeam
  • Product Version: 2006
  • Product Component: Cross-Platform / Universal Client
  • Platform/OS Version: Unix


This error can occur when either;

Multiple subfolders exist and the option "Show Not-In-View Folders" is selected

  1. Remove the setting Show Not-In-View Folders from Folder tree menu
  2. Reselect "All Descendants"

Please see Why do I get the error "Internal Application error: null" when selecting All Descendents?

or

Working folders have become out-of-sync with StarTeam

  1. Delete the working folders that correspond to the StarTeam folder that is causing the error
  2. Re-create the working folder structure from within StarTeam, and try the "All Descendants"



Old KB# 28789
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