Setting StarTeam to run as a service via cmd line fails

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Problem:

Setting StarTeam to run as a service via cmd line fails

Resolution:

* Product Name: StarTeam
* Product Version: 2008
* Product Component: Server
* Platform/OS Version: All Supported OS


Description:
Starting StarTeam 2008 as a service via the command line fails and the green arrow remains next to the configuration but there is no new server log generated.


Answer/Solution:

First, check to make sure the service exists on Windows
If Yes, make sure the service is not disabled

then...

Try to start configuration as a service again.

If it doesn"t start
Delete the StarTeam service from cmd line - "sc delete "
**NOTE** Make sure it is the service name and NOT the display name
CMD

Reboot the machine to remove it from the windows services list
Once the machine comes back online
Open the StarTeam Admin GUI

Click button "Purple icon" - Set to run as service

Service is now successfully added
Confirmed by purple icon next to green checkService added successfully

Service successfully set without incident
If issue persist contact Tech Support


Author:
Ja"Mille Wilborn

Old KB# 29105
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