DevOps Cloud (ADM)
Cybersecurity
IT Operations Cloud
VCM session times out when performing operations on a large amount of files
Description:
When doing a large promote, rebase, or replicate using View
Compare/Merge, the client gives the message "You are no longer
connected to the project. The logon has probably timed out due to
inactivity. Please logon to the project again."
Answer/Solution:
This message is received because the inactivity timeout on the
server side has been reached. To avoid getting this message, either
disable the inactivity timeout or exclude named users from the
inactivity timeout and use a user with a named license to perform
the VCM operation. If you do not have any named licenses, you can
use the Administrator account as it uses a free, built in named
license.