StarTeam Server reports incorrect license count

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Problem:

StarTeam Server reports incorrect license count

Resolution:

  • Product Name:StarTeam
  • Product Version: 6.0
  • Product Component: Server and Client
  • Platform/OS Version: Windows

Description:

StarTeam server reports 20 connections, with 1 remaining, when there should have been a total of 32 concurrent user licenses.


Answer/Solution:

While this type of issue was reported occasionally in StarTeam 6.0 they have largely been addressed by using the latest builds with patches. Please make sure that the StarTeam server installation is build 6.0.079 for the and the Client is 6.0.061. Please apply patch 11 for the server and patch 7 for the client. This would resolve the issue.



Author:Anu Purayannur

Old KB# 28229
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