Error 14: File 42

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This article explains how to resolve the error message 14: File 42.

Problem:

When logging into a specific TrackRecord database, we get the error message Error 14 :File 42. How can this be resolved?

Resolution:

To resolve this, on the TrackRecord database server open a command prompt and do the following:

Cd \Program
Files\Compuware\TrackRecord\Databases\<database_with_error>\
Del edits.idx
Del edits.dat
Del notify.dat
Cd ..\..\
Tr.exe -mb -slocalhost -uadmin -pADMINPASSWORD -dDATABASENAME

In the Event Viewer, you will see messages from TrackRecord stating the progress. You may have to refresh periodically. Once you see the message DATABASENAME::Rebuild Database: Database Rebuild Complete the operation is complete and you can now log into your TrackRecord database.

Incident Number:

Old KB# 14725
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