Why are deleted users still showing in the Server Administration Console even though I deleted them using the StarTeam SDK code?

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Problem:

Why are deleted users still showing in the Server Administration Console even though I deleted them using the StarTeam SDK code?

Resolution:


  • Product Name: StarTeam
  • Product Version: ALL
  • Product Component:SDK
  • Platform/OS Version: N/A

The reason that the user account is not deleted from the GUI is due to the a limitation of the ServerAdministration class. The SDK API guide states:

The ServerAdministration class provides a convenient interface to perform various server level administration commands. The current set of operations are for field customization. Ultimately these methods should hang off of the core Type and Property objects but the refresh issues are too complex to deal with at this time. After calling any of the customization methods one should do a FULL refresh by discarding everything including the Server object itself and start over.

To workaround this issue the server administration console needs to be closed and re-opened therefore forcing a full refresh.

Old KB# 29128
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