Server Component failed to load.

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Problem:

Server Component failed to load.

Resolution:

Information in this Brief applies to:

  • StarTeam 5.x
  • Windows 2000, NT, XP

Problem

In the server log, the following warning appears during startup:

Warning: Server component Requirement.SSC failed to load. Please ensure that the server is properly licensed.

Warning: Server component Task.SSC failed to load. Please ensure that the server is properly licensed.

Workaround

The above warning states that the StarTeam server is unable to load the Requirement and Task components which occurs when the StarTeam server is registered with a "Standard" key. There are three types of StarTeam products; Standard, Enterprise and Enterprise Advantage. The Enterprise Advantage product loads all components of StarTeam, Enterprise product loads all components except the Requirement, and the Standard product loads all components except the Task and Requirement components. For more detailed information in regards to StarTeam products and licensing, please refer to the document titled "Understanding StarTeam 5.4 licensing.htm" in our knowledge base.

This warning does not cause errors in the Server log nor does it prevent the StarTeam server to be initialized successfully.

Old KB# 28435
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