FileSystemException, Code = 0(00000000) Msg = Permission denied appears in the Windows Event Log

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Problem:

FileSystemException, Code = 0(00000000) Msg = Permission denied appears in the Windows Event Log

Resolution:

  • Product Name: StarTeam
  • Product Version: 2008 R2
  • Product Component: Server
  • Platform/OS Version: Windows Server 2003

Description:
When starting up StarTeam Server, the error FileSystemException, Code = 0(00000000) Msg = Permission denied appears in the Windows Event Log.

Exception handled at CStUnicodeTextFile::OpenForAppend: Class = FileSystemException, Code = 0(00000000) Msg = Permission denied
[OS Error Code] = 13
[FileName] =
\Server.en-US.Log


Answer/Solution:
This happens because of a race condition that has been fixed in the latest patched versions of the 2006, 2008, and 2008 R2 Servers. Please contact Borland Support if this problem persists after applying the latest server patch.


Author: Daniel Rice

Old KB# 30160
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