Why am I getting "Access Violation" in my log files?

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Problem:

Why am I getting "Access Violation" in my log files?

Resolution:


  • Product Name: StarTeam
  • Product Version: All
  • Product Component: Server
  • Platform/OS Version: All


This error which is usually displayed as

"Exception thrown from Unknown: Exception, Code=3221225477(0xc0000005) Msg = Access Violation......"

The error is normally accompanied by an .dmp file being created. One known cause of this is third party softwarescanning the Repository. The most common culprit being virus scanners but this can also be caused by spyware sweepers and backup software.

To stop the errors and dump file being created you should disable the software from scanning your hive / repository, at least whilst StarTeam is running.


Old KB# 27433
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