Created On:  23 February 2012


The StarTeam server is unable to make an ODBC connection to the StarTeam database. The StarTeam server is a 32-bit version running on a Windows 64-bit Operating System.


If the operating system is 64-bit, the ODBC connection made through the StarTeam Administrative Console will default to the 64-bit version. This will cause a 32-bit version of StarTeam to fail to make a connection to teh database.

With a Windows 64-bit operating system it is important to note that there are two possible ODBC data sources. 

  • The 32-bit version is located in "%systemdrive%\Windows\SysWoW64\Odbcad32.exe"
  • The 64-bit version is located in "%systemdrive%\Windows\System32\Odbcad32.exe"

Using the 32-bit version will allow StarTeam to make the ODBC connection using the correct drivers.

Incident #2555383