Why do I get the following when attempting to start my StarTeam Server "Msg = ORA-01013: user requested cancel of current operation"?

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Problem:

Why do I get the following when attempting to start my StarTeam Server "Msg = ORA-01013: user requested cancel of current operation"?

Resolution:

  • Product Name: StarTeam
  • Product Version: 2005 R2
  • Product Component: Server
  • Platform/OS Version: Windows

Question:

Why do I get the following when attempting to start my StarTeam Server "Msg = ORA-01013: user requested cancel of current operation"?


Answer:

This error indicates that the Oracle client that the StarTeam Server uses to connect to the Oracle database has cancelled an operation. Usually this happens if the time it takes to start the StarTeam Server is longer than the Oracle clients timeout threshold allows. In order to resolve this try unchecking the "Enable Query Timeout" setting in the Oracle DSN that you have setup for StarTeam to use for it"s connection to Oracle.


Author: Martin Donnelly

Old KB# 27319
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