Created On:  22 September 2010

Problem:

In StarTeam, when a particular group of users try to access a View, they receive the error:
 
'The view you are attempting to open contains no visible folders because of the current security settings.'

Resolution:

In Project > Access Rights, there was only one user that was granted in the ACL list for the category node Child Folders.  With this type of configuration, all other users/groups are denied. 

To resolve this issue:

1. Go to Project->Access Rights
2. Remove the user from the ACL list
3. Now all users/groups are able to access the View
Incident #2477501