StarTeam Web Client: Error "Server error uploading folder information".

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Problem:

StarTeam Web Client: Error "Server error uploading folder information".

Resolution:

  • Product Name: StarTeam
  • Product Version: 2005
  • Product Component: Web Client, IIS Web Server
  • Platform/OS Version: Windows 2003 server

Description:

Error "Server error uploading folder information" when checking in files (using Web Client) that were checked out and modified. These are usually larger word doc files, xls files (about 170 KB or higher) and not smaller word doc files (30 KB). The solution below also applies when a user is unable to check in large files and the error may not necessarily be the same.


Answer/Solution:

This is an issue with the IIS server and the value of "AspMaxRequestEntityAllowed" needs to be changed to a larger value. The steps to be followed are as follows:

1. Open the metabase.XML which is located in c:\Windows\System32\Inetsrv
2. Find the line "AspMaxRequestEntityAllowed" and change it to "1073741824". This is 1GB - a different value can be entered as required.


Author: Meghana Rao

Old KB# 28237
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