When running the the Purge utility from the Administration GUI, it hangs or fails.

0 Likes

Problem:

When running the the Purge utility from the Administration GUI, it hangs or fails.

Resolution:

  • Product Name: StarTeam
  • Product Version: 2005R2-2008
  • Product Component: Server
  • Platform/OS Version: All supported OS


Description:

When running the the Purge utility from the Administration GUI, it hangs or fails.


Answer/Solution:

This is a known issue with the Purge provided on the StarTeam Server Administration tool. It is recommended that you do not use the Purge found on the GUI, but instead run the Command Line Purge. Please see How do I purge the database from a command line? for details on running the Command line StarTeamPurge.exe

Also, it is recommended that you NEVER stop a purge without truly knowing t is hanging (check your processes to confirm). Allow it to time out, error out or complete. Stopping a purge prematurely can cause many issues with the CPC and server.

If the problem persists, please contact Borland Technical Support 1 (877) 800-2675.


Author: Daniel Rice

Old KB# 27323
Comment List
Related
Recommended