Created On:  14 August 2012

Problem:

When upgrading from 2008 or 2009R2 to 12.5 the upgrade throws this error:

ORA -12504 TNS Listener was not given in the SERVICE_NAME in CONNECT_DATA

Resolution:

This is a known issue when upgrading from an older configuration to StarTeam 12.5. Please contact SupportLine to obtain the latest "admintool.jar" file and instructions on how install this file.