What does CATCHUPLIST request failed: 400 mean in my cache agent log?

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Problem:

What does CATCHUPLIST request failed: 400 mean in my cache agent log?

Resolution:

  • Product Name: StarTeam
  • Product Version: 2008 R2
  • Product Component: MPX
  • Platform/OS Version: All

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In the remote Cache Agent debug log, you could see entries such as the following:

28 00000001 2009-04-16 10:55:46 Cache Source[1]: Catching-up from upstream CA
29 00000001 2009-04-16 10:55:46 Cache Source[1]: CATCHUPLIST request failed: 400


This means that the remote Cache Agent successfully contacted the upstream Cache Agent and attempted to begin a catch-up operation, but the upstream Cache Agent rejected the request. The most common reason for this is that remote Cache Agent was configured to use a specific upstream Cache Agent, but that upstream Cache Agent is not caching contents for the required StarTeam server GUID.

For example, suppose you configure the remote Cache Agent as follows:


a7d26ccd-d95r-46c4-43th-0k209bfb5108c

amer.test.test.net
5201



Instead of auto-locating the root Cache Agent, this remote Cache Agent is configured to use the specific upstream Cache Agent amer.test.test.net for GUID a7d26ccd-d95r-46c4-43th-0k209bfb5108c. If, however, the upstream Cache Agent is not caching content for that GUID, the mismatch will be detected in the catch-up cycle, causing the remote Cache Agent’s catch-up request to be rejected with the 400 code (bad request).
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Old KB# 29731
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