Cybersecurity
DevOps Cloud (ADM)
IT Operations Cloud
What does CATCHUPLIST request failed: 400 mean in my cache agent log?
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In the remote Cache Agent debug log, you could see entries such as
the following:
This means that the remote Cache Agent successfully contacted the
upstream Cache Agent and attempted to begin a catch-up operation,
but the upstream Cache Agent rejected the request. The most common
reason for this is that remote Cache Agent was configured to use a
specific upstream Cache Agent, but that upstream Cache Agent is not
caching contents for the required StarTeam server GUID.
For example, suppose you configure the remote Cache Agent as
follows:
Instead of auto-locating the root Cache Agent, this remote Cache
Agent is configured to use the specific upstream Cache Agent
amer.test.test.net for GUID a7d26ccd-d95r-46c4-43th-0k209bfb5108c.
If, however, the upstream Cache Agent is not caching content for
that GUID, the mismatch will be detected in the catch-up cycle,
causing the remote Cache Agent’s catch-up request to be
rejected with the 400 code (bad request).
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