The machine name in the Security log does not match the machine name in the Server log
Description:
When comparing the login/logout information in the Security log,
the machine name that a user is connecting from is different from
the machine name that the Server log says is connecting. In fact,
it shows a lot of users connecting from the same machine.
Answer/Solution:
When a company"s new laptops or computers are
"ghosted" or staged using an image that has StarTeam
already installed, the connectionmanager.ini file is copied that
has the original image"s machine name. This machine name in
connectionmanager.ini is used by the Security Log to identify the
PC that is connecting. This is different from the machine name used
in the Server log, which is pulled from the actual machine name in
Windows. This could cause some confusion when comparing logs. In
order to get around this problem, the connectionmanager.ini file
needs to be deleted from "All Users" in Documents and
Settings on all of the PCs that are displaying this problem. It
will be rebuilt as soon as the StarTeam CPC is restarted, and it
will be rebuilt using the correct machine name.
To prevent this problem from re-occurring, the
connectionmanager.ini file will need to be deleted from the
original image before it is used to re-stage any more
computers.
Author: Donnie Nix
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