Created On:  03 October 2012

Problem:

This error is displayed in the remote cache agent log each time the service is started up. Although the exception is generated the catch-up phase executes correctly.

Exception when attempting to connect to a Remote Cache Agent

1         00000001  2012-09-27 23:26:50  Cache Agent version: 12.5.0.15
2         00000001  2012-09-27 23:26:50  Cache Agent initializing.
3         00000001  2012-09-27 23:26:50  Parsing configuration file:
                 D:\Program Files\Borland\StarTeamMPX Cache Agent 12.5\RemoteCAConfig.xml.
4         00000001  2012-09-27 23:26:51  Listening on port: 5201
5         00000001  2012-09-27 23:26:51  Cache Agent started as remote.
6         00000004  2012-09-27 23:26:51  General exception occurred in thread 'CacheSource'

Resolution:

This error is caused when connecting a 12.5 remote cache agent to a 2009 environment.
 
  • 2009 Starteam server
  • 2009 MPX Broker
  • 2009 root cache agent
 
Although apparently benign, as the catch up phase does occur, it is strongly recommended to use and connect all components of the same MPX version.
 
Incident #2593951