Created On:  08 September 2011

Problem:

StarTeam 2009 R2 fails to start as a Windows service on a Windows 2008 Operating System.  The StarTeam repository is stored on a networked location.

Resolution:

This applies to all versions of StarTeam. The “local system” or “network” account has to have full administrator privileges on both the machine running the StarTeam 2009 R2 Server and the networked location where the StarTeam repository is located. If the account does not have full administrative privileges on the machine hosting the StarTeam respository the StarTeam Service will fail to start.
Incident #2517760