Created On:  07 December 2011

Problem:

The following error message was generated in Server.en-US.log after attempting to start a server configuration:

Exception thrown from Unknown: Class = AttachmentServiceException, Code = 2(0x00000002)
Msg =  [AttachmentDirectory] = e:\attachments  Exception handled at CStServer::Preload: Class = AttachmentServiceException, Code = 2(0x00000002)

Resolution:

The error occurs if the StarTeam server can not locate the attachment directory.

To fix the error start the configuration with the override option and set the Attachments path to the StarTeam respository directory.


Once these values have been set StarTeam will write this information to the XML file and the database.
Incident #2538988