Why do I get "Journal file does not exist" when attempting to start MPX Cache Agent?

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Problem:

Why do I get "Journal file does not exist" when attempting to start MPX Cache Agent?

Resolution:


  • Product Name: StarTeam
  • Product Version: 2006 onwards
  • Product Component: MPX Cache Agent
  • Platform/OS Version: Windows


The MPX Cache Agent fails to start and the MPX Cache Agent log file shows the following error:

Cache Journal: Journal file "C:\StarTeam\CacheJournal.dat" does not exist: The File Transmitter for this StarTeam configuration must be run at least once before the root Cache Agent can be run

This error usually occurs after you have created a new StarTeam configuration and you have attempted to start the MPX Cache Agent before starting the StarTeam configuration.

To resolve this error, please ensure that you start the selected configuration successfully at least once before attempting to start the MPX Cache Agent process.


Old KB# 29061
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