ERROR: A cursor with the name "change_cursor" does not exist

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Problem:

ERROR: A cursor with the name "change_cursor" does not exist

Resolution:

Information in this Brief applies to:

  • StarTeam 4.2 SP3 upgrading to 5.1.373 SP1
  • Windows NT, 2000,

Problem

When attempting the upgrade from StarTeam 4.2 SP3 to StarTeam 5.2 SP1 the upgrade will stop and the following error will occur:

DBException

RW Code = 5

RW Msg = [SERVERERROR] A cursor with the name "change_cursor" does not exist

Vendor Message1 = STARTEAM1 Vendor Code1 =

Vendor Message2 = Vender Code2 =

Workaround

Apply patch #37 from the support ftp site ftp://customer:supportU$@12.13.2.122 -> Support folder -> Patches folder -> 5-1 SP1 folder -> Download and apply patch #37.

Old KB# 28451
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