Why do I get a referenced memory error in Windows Client when installing PGP 9.0.4 Desktop?

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Problem:

Why do I get a referenced memory error in Windows Client when installing PGP 9.0.4 Desktop?

Resolution:

  • Product Name: StarTeam
  • Product Version: 2005 R2
  • Product Component: Windows Client
  • Platform/OS Version: Windows


Question:

When attempting to install PGP Desktop 9.0.4 why do I get the following error in the Windows client?

StarTeam.exe ? Application error "The instruction at "0x02302392" referenced memory at "0x00000500". The memory could not be "read".


Answer:

There seems to be a conflict with PGP Desktop which can be resolved by installing the StarTeam Cross-Platform Client instead.


Author: Nuala Comiskey

Old KB# 27876
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